Services

Customer Service

We believe in treating our customers like family, which is why we implement the same core principles in our business model today that we had when we first opened our doors. While other companies enforce rigid standards that their customers must abide by, we know that being flexible and providing a personal touch with every interaction goes a lot further in ensuring our customer’s happiness. It is this commitment to meet our customer’s needs by offering a diverse inventory of high-quality, European food products that is the cornerstone of our business. Customer satisfaction is very important to us, our person-to-person approach and dedication to our clients has allowed us to gain the trust and loyalty of customers and suppliers across Canada.

Sales

Our national food distribution sales force stretches across Canada with sales representatives able to service clients in all major cities. With direct sales and face-to-face contact, we are able to service independent and chain stores in order to place products within all retail segments. Thanks to our effective use of the latest technology and up-to-date reporting, we are able to provide accurate and timely information to facilitate the ordering process and allow for expedient delivery.

Marketing

Recognizing the needs of an ever-changing and expanding market, Omega Foods is committed to utilizing the best marketing options available. Through constant innovations and creative solutions, we are able to increase brand recognition within the market, facilitating brand expansion and development. To this end, we frequently participate in retail exhibits and product demonstrations, as well as effectively leverage social media, print ads, digital coupons, and sales incentives.

Warehouse/Logistics

We deliver what we promise. Our advanced, company-wide reporting measures and large, state-of-the-art facility allow us to stay consistent in keeping our diverse range of products in stock, with accurate and on time delivery. This degree of accuracy and dependability allows our customers to better service the needs of their customers, leading to heightened sales. We simplify the distribution process to provide our customers with the best supply chain solutions.

Contact Us

Omega Food Importers Co. Ltd.

395 Pendant Drive, Unit 2, Mississauga, ON, L5T 2W9, Canada

Toll-Free Phone: 1-877-690-2827
Telephone: 905-212-9252
Fax: 905-212-9484

General E-mail: info@omega-foods.com

Central Regional Sales: centralsales@omega-foods.com
East Regional Sales: eastsales@omega-foods.com
West Regional Sales: westsales@omega-foods.com

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